GIS IT Support Specialist

Padmore Global Connections LLC
Atlanta, GA
Job Description
The Georgia Dept. of Transportation (GDOT) is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests.

Requirements

  • Acts as 1st line/tier of GIS technical support for GDOT
  • Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications
  • Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs
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