Global Account Director, Healthcare

The Global Account Director, Healthcare Vertical is a senior position that develops and maintains business for significant global Healthcare accounts. The primary focus of the role is on selling / improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution.

What You Will Do

Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities. Manage named global Healthcare accounts, in accordance with agreed financial and performance targets based on DSV processes. Develop solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments.

Why It Might Be a Fit

The Global Account Director will play a critical role in developing strategic partnerships, solving complex supply chain challenges, and creating innovative logistics solutions that deliver measurable value for global customers. The role requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.

Requirements

• Global Healthcare & Industry Expertise
• Proven experience working with global healthcare, pharmaceutical, medical device, life sciences, or related organizations
• Deep understanding of complex global supply chains and the ability to identify opportunities across road, freight forwarding, contract logistics, customs brokerage, and value-added services
• Ability to understand a customer’s business from a strategic, operational, financial, and commercial perspective and translate that knowledge into logistics solutions that create measurable value
• Strong understanding of industry trends, customer challenges, and emerging opportunities within the global healthcare sector
• Proven success in complex B2B sales, strategic account development, and value-based selling within large global or multinational organizations
• Demonstrated ability to develop and execute strategic account plans that drive revenue growth, retention, profitability, and share of wallet
• Experience identifying and converting complex, high-value opportunities into long-term customer relationships
• Strong consultative selling skills, with the ability to uncover customer needs and develop integrated, multi-modal logistics solutions
• Proven ability to lead complex sales pursuits and coordinate resources across multiple functions, countries, and business units
• Strong negotiation skills and the ability to lead high-impact commercial discussions
• Proven ability to establish trusted, strategic relationships with C-suite executives and senior decision-makers within global organizations
• Ability to navigate complex customer organizations, understand buying processes, and build relationships across multiple levels and functions
• Exceptional communication, presentation, and influencing skills, with the confidence to engage senior leaders across cultures and geographies
• Ability to translate complex logistics and supply chain challenges into clear business outcomes, financial value, and compelling customer solutions
• Strong customer orientation with a genuine commitment to developing long-term strategic partnerships
• Strong understanding of global logistics, supply chain strategy, and the factors that drive cost, service, resilience, risk, and operational performance
• Ability to analyze complex customer requirements, identify hidden value opportunities, and develop solutions that address both immediate needs and long-term strategic objectives
• Strong financial and commercial acumen, including the ability to understand business cases, profitability, pricing, and customer economics
• Experience leveraging data, technology, visibility, automation, and digital solutions to improve supply chain performance is highly valued
• Strategic, commercially driven, and globally minded, with the ability to connect customer strategy to DSV's broader business objectives
• Highly analytical and curious, with the ability to quickly understand complex organizations, industries, and supply chains
• Confident, credible, and comfortable operating with senior executives and influencing at the highest levels
• Collaborative leader who can mobilize cross-functional and international teams without direct authority
• Resilient, persistent, and results-oriented, with a long-term approach to building sustainable customer value
• Innovative and solutions-oriented, with the ability to challenge conventional thinking and identify new opportunities for growth
• Adaptable and effective in a fast-paced, highly matrixed, multinational environment
• Strong alignment with DSV's values of Deliver Results, Take Ownership, Push Transparency, and Win Together

Benefits

• Competitive and performance-based remuneration
• Above market fringe benefits
• Comprehensive benefits
• Bonus plan
• 401(k) or other retirement plan
• Paid holidays
• Paid time off
• Health insurance
• Equity or stock options
• Learning budget
• Parental leave
• Wellness programs
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission