Global AR Manager

Join Idera's Corporate Accounting Organization as a Global Accounts Receivable Manager. This role is responsible for improving cash collections, reducing delinquency, strengthening end-to-end accounts receivable operations, and driving consistency across processes, systems, and controls throughout the order-to-cash cycle.

What You Will Do

Lead day-to-day collections operations across a portfolio of domestic and international customer accounts, while partnering across teams that support billing, cash application, credits, and receivables reconciliations. Develop and execute collection strategies that improve cash flow, reduce past-due balances, and support company DSO and bad debt objectives.

Why It Might Be a Fit

The ideal candidate is a hands-on leader with strong business-to-business software collections experience, sound business judgment, the creativity to devise practical solutions to problems that don't come with a playbook, and the ability to operate effectively in a multi-entity environment.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent practical experience
• 7+ years of progressive experience in accounts receivable, billing, collections, or order-to-cash functions
• 3+ years of experience leading collections teams, AR operations, or multi-account portfolios in a business-to-business environment
• Experience in a software, SaaS, or technology-driven company
• Strong understanding of end-to-end AR operations, including billing, collections, cash application, credits, reconciliations, and dispute resolution
• Strong understanding of collections strategy, AR aging, customer account risk, and general accounting fundamentals
• Experience partnering cross-functionally with Sales, Customer Success, Billing, Revenue Operations, and other business stakeholders
• Experience preparing AR reporting, KPI metrics, cash collection insights, and executive-ready presentations
• Strong written and verbal communication and negotiation skills, including the ability to manage customer conversations professionally and handle escalations effectively
• Strong analytical and organizational skills with the ability to manage multiple priorities in a fast-paced environment with a proven ability to multitask across competing deadlines without losing accuracy or attention to detail
• Experience with ERP, billing, and CRM platforms such as NetSuite, Intacct, Microsoft Dynamics/Great Plains, Salesforce, Chargebee, Zuora, or similar systems

Benefits

• Paid holidays
• Health insurance
• 401(k) or retirement plan
• Learning budget
• Parental leave
• Wellness programs
• Visa/relocation assistance
• Remote flexibility
• Bonus/commission