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Global Director of Professional Services
Phocas Software
Costa Mesa, CA
Category
Project & Program Management
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Job Description
Phocas Software is seeking a Global Director of Professional Services to lead the worldwide delivery organization, ensuring customers realize value, adopt solutions, and maintain cost neutrality. This is a high-growth opportunity to build and scale a leading delivery team and drive measurable business outcomes for customers. The role involves collaborating with Sales, Product, and Customer Success to improve adoption and onboarding processes.
Requirements
Leading the global Professional Services or consulting teams.
Building and developing a talent-dense leadership team.
Managing project execution and forecasting.
Partnering with Sales, Account Management, and Customer Success.
Implementing AI, automation, and a modern PS tech stack.
Launching and managing CSAT measurement programs.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources
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Employer
Phocas Software
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