Role OverviewSupports a global network operations environment focused on Layer 2 Ethernet services, optical transport, IP connectivity, and point-to-point network troubleshooting.
What You Will Do
Monitor internal and external networks, perform fault isolation and repair tasks, and provide regular updates to stakeholders.
Why It Might Be a Fit
Ideal candidate will have strong NOC experience, excellent customer-service skills, and the ability to troubleshoot complex telecommunications issues.
Requirements
- 2-4 years minimum proven NOC experience in the telecommunications industry
- Experience in Routing, Switching, VLANS, DWDM and Fiber
- Experience in a multi-vendor environment
- Knowledge of OSP practices
- Troubleshooting Layer 2/3 trouble tickets on DWDM, SDH, and Ethernet networks
- Strong understanding of VLAN routing, MPLS, IP trace routes, and Ethernet over Transport
Benefits
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Paid-time-off options
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow
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