Global Security Operations Center Specialist (US) - Physical Security (Evening)

The Global Security Operations Center Specialist is responsible for satisfying the safety and security needs of TD Bank for the protection of employees, visitors, vendors, and assets as required by the Bank Protection Act. This includes reporting and triaging security related incidents, monitoring threats, evaluating results, and ensuring the overall department goals are achieved.

What You Will Do

Monitors for and identifies threats, trends, and incidents that could negatively impact the security of TD Bank personnel, facilities, operations, and reputation. Handles sensitive and confidential information with limited supervision. Coordinates security guards and paid police details as needed.

Why It Might Be a Fit

The role requires strong customer service and communication skills, as well as the ability to work within a 24-hour department with a rotating schedule. The ideal candidate will have a strong attention to detail, intermediate computer skills, and the ability to prioritize tasks while working with competing priorities.

Requirements

• High school diploma or GED required; Associate's degree preferred
• Relevant work experience preferred
• Ability to work within a 24 hour department with a rotating schedule
• Shift work experience in a 24 hour operation preferred
• Strong Customer service and communication; Call center/phone experience preferred
• Strong documentation, investigative, and report writing skills
• Intermediate computer skills
• Strong attention to detail
• Demonstrated proficiency with Microsoft Office and other PC-based programs
• Personal presence, intellect, energy, and drive to succeed in a high-performance environment
• Comfortable with ambiguity and working with large amounts of data and information
• Ability to prioritize tasks while working with competing priorities
• Ability to collaborate in and support a team environment
• Ability to work independently
• Ability to plan and successfully complete tasks within specified timelines
• Ability to solve problems

Benefits

• Dental insurance
• Vision insurance
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition