Role OverviewAs a Global Enablement Lead, you are responsible for driving high-impact, scalable field enablement solutions for the Global Business Organization, supporting our Customer Success & Services organization or the Scaled Solutions organization. Solutions include go-to-market customer success motions, customer success skills development, product launches, and other key global business priorities.
What You Will Do
Act as lead subject matter enablement expert for large, complex, multi-quarter and multi-year initiatives requiring learning programs and change management to enable the field. Work closely with partners within enablement (Learning Design, Customer Success Enablement, Program Operations) and across the company (Product Marketing, Member & Customer Success Operations) to develop and recommend seamless, comprehensive enablement programs.
Why It Might Be a Fit
The ideal candidate will have a successful record of leading organizational change, experience in leading complex multi-stakeholder programs, and a demonstrated ability to coordinate and communicate the appropriate messages to the right audiences when managing change.
Requirements
- 3 + years of experience leading complex multi-stakeholder programs
- 4 + years of experience in related fields (Customer Success, Sales, Enablement, OnBoarding, Consulting, or L&D)
- Experience supporting large customer-facing sales teams, complex buying groups, enterprise account motions, or global/matrixed sales organizations.
- Leads with Operational Excellence: Creates clear priorities mapped back to business objectives, manages effectively under tight deadlines, and ensures clarity for all stakeholders.
Benefits
- Annual performance bonus
- Stock
- Benefits
- Incentive compensation plans
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