Greeter / To-Go Specialist - McIntyre PA

Primanti Bros
Pittsburgh, PA
Category Customer Service
Job Description
Join Primanti Bros. as a Greeter / To-Go Specialist and be part of a winning team! We offer competitive wages, healthcare benefits, paid PTO, flexible scheduling, and a fun environment.

Requirements

  • Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
  • Provides a warm and welcoming greeting to each Fan including opening the door whenever possible.
  • Answers the phone with the correct greeting and within 3 rings.
  • Handles take-out and call-in orders, rings order, packages in appropriate containers.
  • Ensure an exceptional To-Go experience for every Fan, this may include delivering food to fans in our restaurant parking lot as needed.
  • Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
  • Uses a wait management system to manage the flow of the restaurant while on a Wait.
  • Attends to Fans with small children – provides a Kid’s Pack, highchair, sling or booster as needed, or with any specific requests that would make them more comfortable.
  • Checks restrooms for cleanliness and supplies every 20 minutes.
  • Possesses proficient knowledge of the menu.
  • Runs food from the Expo area and pre-buses tables as needed.
  • Busses and cleans tables and booths as needed.
  • Communicates Fan questions or concerns to Coaches as appropriate.
  • Balances cash drawer as needed.
  • Adheres to all safety and sanitation policies and procedures throughout shift.
  • Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
  • Performs other duties as needed per Coach request.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Disability insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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