Greeter / To-Go Specialist

Requirements

• Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
• Answers the phone with the correct greeting and within 3 rings.
• Handles take-out and call-in orders, rings order, packages in appropriate containers.
• Educates Fans on retail items and keeps greeting station and retail areas well stocked.
• Ensures an exceptional To-Go experience for every Fan.
• Seats Fans immediately in a table or booth that is comfortable for them.
• Uses a wait management system to manage the flow of the restaurant while on a Wait.
• Attends to Fans with small children – provides a Kid's Pack, highchair, sling or booster as needed, or with any specific requests that would make them more comfortable.
• Checks restrooms for cleanliness and supplies every 20 minutes.
• Possesses proficient knowledge of the menu.
• Runs food from the Expo area and pre-buses tables as needed.
• Busses and cleans tables and booths as needed.
• Communicates Fan questions or concerns to Coaches as appropriate.
• Balances cash drawer as needed.
• Adheres to all safety and sanitation policies and procedures throughout shift.
• Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
• Performs other duties as needed per Coach request.

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance