Greeter/Host

Hyatt
Houston, TX
Category Hospitality
Job Description
Role Overview

Hypsi seeks a passionate Greeter to join the team at Hotel Daphne in Houston Heights. You will be part of a team that takes pride in celebrating creativity and delivering exceptional guest experiences. The role is the initial point of contact for guests, setting the tone for the dining experience.

What You Will Do

Greet guests warmly and professionally upon arrival, manage reservations, walk-ins, waitlists, and table assignments. Communicate seating needs and guest preferences to service and management teams, maintain an organized host stand, monitor dining room flow, answer guest questions about the menu and restaurant, and assist with guest concerns.

Why It Might Be a Fit

This role requires strong interpersonal skills, attention to detail, and the ability to remain calm and organized in a fast-paced environment. Previous host, greeter, or front of house experience is preferred. Benefits include 401K with company match, complimentary and discounted hotel nights, free parking, generous paid time off, and wellbeing initiatives like complimentary Headspace.

Requirements

  • Previous host, greeter, or front of house experience preferred
  • Strong communication and customer service skills
  • Ability to remain organized and professional during busy service periods
  • Comfortable standing for extended periods of time
  • Full morning availability for an AM schedule, with preferred flexibility to work evenings, weekends, and holidays as needed
  • Interest in hospitality and guest experience

Benefits

  • 401K with company match
  • Complimentary & Discounted nights and Friends & Family Room Rates
  • Free parking
  • Generous Paid Time Off
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace
  • Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
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