Greeter

St. Paul Eye Clinic, P.A.
Any Location, MN
Category Customer Service
Job Description
Role Overview

The Greeter is responsible for greeting patients promptly and professionally, while displaying excellent customer service and communication skills. They will also be responsible for daily scanning, maintaining a neat and organized work area, and keeping PHI stored safely and securely.

What You Will Do

The Greeter will perform tasks such as posting, pulling authorizations, running eligibility, and checking in patients assigned. They will also be responsible for analyzing and problem-solving issues to identify areas of process improvement and increase efficiencies.

Why It Might Be a Fit

The ideal candidate will have excellent interpersonal and communication skills, with the ability to develop and foster relationships with employees and clients at all levels of the organization. They will also be able to work independently and handle problems on their own, but also know when to collaborate with staff and be a team player.

Requirements

  • Ability to multi-task and adhere to deadlines
  • Ability to establish priorities based on workload
  • Capacity to analyze and problem-solve issues
  • Ability to work independently and handle problems on own
  • Excellent interpersonal and communication skills
  • Ability to operate successfully with strategic and tactical level issues
  • Courteous and professional demeanor
  • Ability to maintain confidentiality and comply with HIPAA guidelines
  • Advanced computer skills
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