Role OverviewResponsible for all written inquiries from members seeking resolution through the grievance and appeals process.
What You Will Do
Researches member issues, prepares grievance and appeals information, and interacts with members, providers, and attorneys to resolve issues.
Why It Might Be a Fit
Requires customer service experience in managed care, insurance, or healthcare environment, strong oral and written communication skills, and ability to work on multiple tasks.
Requirements
- Customer service experience in managed care, insurance, or healthcare environment
- Successful completion of Health Care Sanctions background check
- Strong oral and written communication skills
- Ability to work on multiple tasks
- Proficient in Microsoft applications
- Highly organized and attentive to detail
Benefits
- Dental insurance
- Vision insurance
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