Role OverviewThe Grievance Coordinator, Labor Relations, is a key part of the Labor Relations Department, ensuring the timely, accurate, and compliant administration of contractual grievance processes. The role involves coordinating meetings, tracking cases, and maintaining high-quality grievance data while navigating new challenges in a constantly evolving industry.
What You Will Do
As a Grievance Coordinator, you will support the Labor Relations organization through reporting, tracking, and administrative tasks in the areas of bargaining and grievance management. You will also track grievance statuses, deadlines, and case progress, maintain the arbitration calendar, and assist in coordinating grievance meetings with union partners.
Why It Might Be a Fit
This role requires a strong attention to detail, ability to work under deadlines, and collaborative skills. You will also need to learn core concepts of current and historical represented workgroup contracts and Railway Labor Act principles, while developing an understanding of American Airlines' operational groups.
Requirements
- High School Diploma or relevant experience
- 1+ years of experience in Labor Relations, HR, legal support, or union environments
- Proficiency in Microsoft Products (Word, Outlook, PowerPoint, SharePoint, etc.)
- Strong written and verbal communication skills
- Strong attention to detail
- Ability to work under deadlines
- Collaborative with team members and desire to contribute to the organizational goals
- Ability to gather data and share in a way that tells a story
- Strong problem-solving and research skills
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
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