Grocery Clerk

Create an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.

What You Will Do

Promote trust and respect among associates, answer customer questions, offer product samples, and recommend items to customers.

Why It Might Be a Fit

Ability to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.

Requirements

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department
• Offer product samples to help customers discover new items or products
• Inform customers of dairy specials
• Provide customers with fresh products that they have ordered
• Recommend items to customers to ensure they get the products they want and need
• Check product quality to ensure freshness
• Review 'sell by' dates and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults