Role OverviewThe Grocery/Front End Lead is responsible for providing direction to cashiers, ensuring maximum service coverage, and maintaining exceptional communication with Managers and Front End staff. They will also assist in monetary operations, resolve customer service issues, and facilitate front end cleaning duties.
What You Will Do
The successful candidate will perform transactions accurately, facilitate front end cleaning duties, and assist with receiving and unloading deliveries. They will also provide backup purchasing assistance, maintain awareness of current stock levels, and follow all procedures for proper product rotation and overstocking practices.
Why It Might Be a Fit
The ideal candidate will demonstrate leadership at all levels, uphold the Co-op Code of Conduct, and support and promote co-op core values. They will also have strong customer service and communication skills, adapt readily to evolving co-op needs, and maintain composure in highly stressful or adverse situations.
Requirements
- High School Diploma or equivalent experience
- A minimum of two (2) years’ experience in a retail environment
- A minimum of one (1) year’s experience and familiarity with natural foods
- Strong Customer service and communication skills
- Supports the co-op’s core values and aligns with the Co-op Code of Conduct
- Adapts readily based on evolving co-op needs or in response to feedback
- Maintains composure in highly stressful or adverse situations
- Computer proficiency and familiarity with MS Office Suite
- POS and receiving systems experience strongly preferred. Catapult experience a strong plus
Benefits
- Reliable access to transportation
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