Group Accounts Representative

Delta Dental of Missouri
St. Louis, MO
Category Operations
Job Description
We're hiring a Group Accounts Representative to manage group setup, eligibility, billing, and ID card distribution. This client-facing role ensures accurate account data and smooth onboarding through electronic file troubleshooting.

Requirements

  • Establishes and maintains groups information including the setup for eligibility, rates, billing standards and web access.
  • Troubleshoots issues with electronic eligibility files.
  • Supplies groups with timely and accurate ID cards.
  • Communicates with clients regarding account balances, ID cards, eligibility questions and other file issues.
  • Monitors and reconciles account balances to ensure accuracy and payment on accounts.
]]>