Group Reservations Coordinator

Hyatt
Frisco, TX
Category Customer Service
Job Description
Role Overview

Join our Revenue Team at Hyatt Regency Frisco-Dallas as a Group Reservations Coordinator. Coordinate reservations, room blocks, and contracts for large groups according to hotel and company guidelines.

What You Will Do

Coordinate reservations, room blocks, and contracts for large groups. Maintain group blocks, rooming lists, and reservations in system. Work with Revenue Manager and other departments to maximize room sales and yield.

Why It Might Be a Fit

A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. Excellent attention to detail and analytical skills.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Excellent attention to detail
  • Strong analytical and organizational skills
  • Excellent time-management and multi-tasking skills
  • Exceptional customer service and interface skills
  • General knowledge of rooms merchandising and yield management processes
  • Experience with Excel and PMS systems
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