Group Technical Architect

HCL Technologies
Santa Clara, CA
Job Description
Role Overview

The Group Technical Architect provides technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, and basic NX usage support.

What You Will Do

Serve as the primary point of contact for Siemens NX user issues, resolve application launch failures, login issues, and access problems, and log, track, update, and document technical incidents accurately within Jira.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of Siemens NX, Linux administration expertise, and experience with networking and software configuration management. Strong troubleshooting, communication, and documentation skills are also required.

Requirements

  • Siemens NX user support
  • Install and configure NX versions
  • License usage and diagnostics
  • Basic understanding of Siemens NX (Design and Drafting modules)
  • Linux administration expertise
  • Experience with Networking and Software configuration Management
  • Strong troubleshooting, communication, and documentation skills

Benefits

  • Medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance
  • Employee assistance program
  • 401(k) retirement plan
  • 10 days of paid time off per year
  • 10 paid holidays per year
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