GTC Relationship Specialist I

Centennial Bank
Amarillo, TX
Category Customer Service
Job Description
Role Overview

The GTC Relationship Specialist I is the single point of contact for GTC's business partners, providing exceptional customer service and maintaining growth among assigned relationships.

What You Will Do

The role involves acting as a liaison between assigned relationships and operational staff, receiving and reviewing external correspondence, providing service/support to relationships, and facilitating training opportunities.

Why It Might Be a Fit

The ideal candidate will have strong communication and critical thinking skills, with the ability to work in a constant state of alertness and in a safe manner.

Requirements

  • High school or GED, plus specialized schooling and/or on the job education in a specific skill area
  • 12 - 18 months related experience and/or training
  • Ability to effectively communicate information and respond to questions in person-to-person and small group situations
  • Ability to read and understand simple instructions, short correspondence, notes, letters and memos
  • Ability to write simple correspondence
  • Ability to add, subtract, multiply and divide numbers
  • Ability to use common sense understanding in order to carry out detailed written or oral instructions
  • Ability to deal with problems involving a few known variables in situations of a routine nature
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