GTM Operations Engineer / RevOps Lead

Crawford Thomas Recruiting
New York, NY
Job Description
GTM Operations Engineer / RevOps Lead job summary: Our client is a tech startup offering an AI-powered home management platform for homeowners. They are searching for a Head of Customer Success to join their team ASAP! The ideal candidate will bring a blend of technical systems expertise and strategic RevOps leadership, with the ability to architect scalable GTM infrastructure, optimize commercial operations, and deliver actionable business intelligence across the organization.

Requirements

  • 5+ years of experience in Revenue Operations, GTM Operations, Sales Operations, GTM Engineering, or similar operational leadership roles
  • Strong experience building and optimizing CRM systems and GTM infrastructure within a SaaS environment
  • Proven ability to automate workflows and improve operational scalability
  • Experience with revenue forecasting, dashboard development, reporting, and commercial analytics
  • Strong understanding of GTM metrics including pipeline performance, conversion rates, forecasting, territory planning, and compensation structures
  • Experience working within startup and/or high-growth SaaS environments strongly preferred
  • Hands-on experience with platforms such as Apollo, ZoomInfo, CRM systems, and other GTM technologies
  • Ability to bridge strategic RevOps leadership with technical systems execution
  • AI fluency and comfort leveraging AI-driven tools and workflows preferred, though prior AI company experience is not required
  • Strong analytical, problem-solving, and cross-functional communication skills

Benefits

  • Comprehensive benefits
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