Role OverviewWe are looking for a Guest Appointment Coordinator who will be responsible for scheduling and maintaining the service appointments for the Longo Toyota Service Department. This is a full-time position that requires a dedicated individual who will work with an amazing team and contribute to our ranking as the #1 Toyota Dealership in the World.
What You Will Do
The Guest Appointment Coordinator will schedule appointments over the phone, in person, or from internet requests, answer guest questions, and handle guest complaints with integrity and poise.
Why It Might Be a Fit
We are searching for men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World.
Requirements
- A high school diploma or work experience equivalent
- A minimum of one (1) year of customer service experience – call center experience preferred
- Knowledge of basic mathematical principles
- Microsoft Office program experience (Outlook, Word, Excel, PowerPoint)
- Ability to pay attention to detail, follow-up with internal and external guests, read and interpret documents, work well with the public, communicate in a professional manner on the phone, internet and in person as well as use standard office equipment
- Must have a valid driver’s license and maintain an acceptable and safe driving record
Benefits
- Weekly Pay - get paid every Friday
- 401k with a generous Company match
- Vacation (accruals earned on Full Time or Part Time status)
- Vision, dental, and medical care benefits available to any team full time team member
- Team member Referral Bonus Program
- Tuition reimbursement
- Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more....
- Development and growth opportunities
- Free Employee Parking
- On-site gym, free of charge to team members
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