Guest Experience Assistant Manager

DashIn
Any Location, MD
Category Operations
Job Description
Role Overview

Join Dash In as our Guest Experience Manager in Waldorf, MD! As the Guest Experience Manager, you’ll play a key role in leading our Front of House (FOH) team and ensuring smooth, 24/7 retail operations.

What You Will Do

Assist in hiring, training, and developing a high-performing retail team, manage product orders to drive sales and prevent loss or pilferage, and ensure a clean, safe facility and maintain high guest engagement.

Why It Might Be a Fit

Dash In is a certified Great Place to Work that invests in your future and well-being, with opportunities for advancement across the Mid-Atlantic region, extensive training and management development programs, and a supportive team environment.

Requirements

  • High school diploma or GED required; associate or bachelor's degree preferred
  • 3+ years of experience in operations, customer service, food service, or retail
  • 2+ years of leadership experience
  • Ability to work a varied full-time schedule, including days, nights, weekends, and overnights
  • Must be 18+ and authorized to work in the U.S., with a clean background check and drug screening

Benefits

  • Up to 5 weeks of paid time off
  • 8 paid holidays annually
  • 2 paid community service days each year
  • 100% tuition reimbursement
  • Affordable medical, dental, and vision plans
  • Paid Parental Leave
  • Pet insurance, basic life insurance, and short-term disability coverage
  • Employer 401(k) plan with up to 7% company match
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