Role OverviewJoin AdventHealth as a Guest Experience Concierge PRN to provide exceptional customer service and support to patients and staff. This role involves greeting customers, providing directions, and responding to inquiries in a helpful and courteous manner.
What You Will Do
Responsibilities include greeting customers, making eye contact, and offering assistance, as well as providing clear and accurate directions, diffusing difficult issues, and utilizing excellent telephone communication skills.
Why It Might Be a Fit
Ideal candidates will have excellent communication skills, be able to work in a fast-paced environment, and be able to maintain confidentiality of patient and departmental information.
Requirements
- Ability to use discretion when discussing personnel/patient related issues that are confidential in nature
- Ability to be responsive to dynamic matrix of hospital needs and act accordingly
- Typing skills equal to 15 wpm, net
- Self-motivation, quick thinking, and problem-solving abilities
- Proficiency in performance of computer knowledge including Microsoft Outlook and Excel
- Proficiency in Internet searching functions and basic math functions
- Capability in communicating professionally and effectively in English, both verbally and in writing
- Ability to speak and read (English/Spanish)
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403-B Retirement Plan
- 4 Weeks 100% Paid Parental Leave
- Career Development
- Whole Person Well-being Resources
- Mental Health Resources and Support
- Pet Benefits
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