Guest Experience Lead | Wrentham Outlet

Lululemoninc
Any Location, MA
Category Retail
Job Description
Role Overview

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing or providing technical product education.

What You Will Do

The Guest Experience Lead will lead from the floor to establish an exceptional and inclusive guest experience, assess guest connection and technical product education, and conduct preparation activities to ensure in-store readiness.

Why It Might Be a Fit

The ideal candidate will have 1 year of retail or customer experience, some experience in leading, mentoring, or delegating with others, and a high school diploma or equivalent.

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods
  • 1 year retail or customer experience
  • Some experience in leading, mentoring, or delegating with others

Benefits

  • Extended health and dental benefits
  • Mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series
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