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Guest Experience Manager - Luxury Destination Resort
Hyatt
Any Location, CA
Category
Hospitality
Apply for Job
Job Description
Welcome to Alila Ventana Big Sur, a luxury resort in Big Sur, California, seeking a Guest Experience Manager to lead guest service operations and create transformative experiences for guests.
Requirements
Bachelor’s degree in Hospitality Management, Business, or related field
Minimum 3–5 years of progressive guest service or front office leadership experience in a luxury hotel or resort environment
Prior experience overseeing concierge or guest relations teams strongly preferred
Benefits
Medical, Dental, and Vision insurance
401(k) Retirement Savings Plan with company match
Paid Time Off and 7 observed holidays
Tuition reimbursement
Complimentary Hyatt hotel stays worldwide
Ventana Big Sur Perks: Complimentary daily meals and gas stipend for eligible employees
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