Role OverviewAs a Guest Experience Specialist, you will be the first and last impression for our guests, making you an essential part of the Signature Aviation experience. You will warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments.
What You Will Do
You will meet and greet guests, collaborate with team members, and provide concierge services, including arranging reservations and handling billing disputes. You will also maintain a working knowledge of Signature's facilities and services.
Why It Might Be a Fit
If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you will thrive in this role.
Requirements
- Meet and greet guests and crews as they arrive at our facility
- Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors
- Accurately receive, dispatch, and completely process guest purchases and fuel transactions
- Provide visitors with a wide array of concierge services
- Manage guest, crew, and/or visitor inquiries and resolve requests
- Maintain a working knowledge of Signature's facilities, services, and surrounding areas
Benefits
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
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