Guest Experience Team Member - Saint Street

Emler Swim School
Houston, TX
Category Customer Service
Job Description
Role Overview

Join our team as a Front Desk Associate and help create a warm, welcoming environment for young swimmers and their grown-ups. As the friendly face of our swim school, you will be guiding parents through lesson enrollments, supporting swim instructors, and helping kids feel excited every time they walk in.

What You Will Do

Greeting customers with a smile and helping them feel at home, managing student enrollments, processing payments, and keeping things organized, answering questions and supporting parents with lesson schedules and registrations.

Why It Might Be a Fit

You will work with a passionate team dedicated to helping kids learn life-saving skills in a safe and upbeat environment. You will have opportunities for growth, paid training, and ongoing support to grow in customer service, leadership, and communication.

Requirements

  • Love greeting people with a smile and positive energy
  • Can chat easily with kids and parents
  • Stay organized even when things get busy
  • Enjoy working with a team and pitching in wherever needed
  • Are dependable and ready to stick to a set schedule
  • Don't mind being active on your feet throughout your shift

Benefits

  • Tuition reimbursement program for students
  • Referral bonus program
  • Pay raises for top performance and certifications
  • FREE employee wellness program
  • Voluntary Aflac supplemental insurance plans at discounted rates
  • Discounts on pet insurance and products and service through LifeMart
  • Voluntary 401(k)
  • Paid sick leave as required by State law
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