Role OverviewResponsible for the day-to-day operations in areas relating to Guest House and Villa Housekeeping and supervising Guest House and Villa Housekeeping staff. Assist in ensuring that service and production standards are established and adhered to in a proper manner within the Housekeeping Departments.
What You Will Do
Communicate effectively, plan, organize, and monitor staff activities, establish and maintain adequate supplies, distribute and delegate workload, ensure proper usage of chemicals and cleaning supplies, plan and conduct staff meetings, and act as liaison between housekeeping and Owner Services department.
Why It Might Be a Fit
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily, with a strong focus on problem-solving, project management, technical skills, customer service, and interpersonal skills.
Requirements
- Associate's degree (A. A.) or equivalent from two-year college or technical school
- six months to one year related experience and/or training
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add, subtract, multiply, and divide in all units of measure
- ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- ability to deal with problems involving several concrete variables in standardized situations
- knowledge of SMS HOST Property Management software
- Spreadsheet software and Word Processing software
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