Guest Relations - Marketing Support Specialist | Bilingual Japanese

Marriott Vacations Worldwide
Kapolei, HI
Category Hospitality
Job Description
Marriott Vacations Worldwide is seeking a Guest Relations Coordinator to provide Concierge-style services to guests on a promotional vacation package. As a Guest Relations Coordinator, you will conduct pre-arrival calls, engage with guests, and provide elevated customer service.

Requirements

  • Enjoy talking with guests by phone
  • Excellent written and verbal communication skills
  • Local area knowledge
  • Computer skills
  • Flexible schedule, including the ability to work weekends and holidays
  • Bi-lingual read, write, speak Japanese and English fluently

Benefits

  • Hotel and resort discounts
  • Immediate 401(k) Company match up to 6%
  • Growth and development opportunities
  • Positive work environment
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