Guest Relations Agent

Westgate Resorts
Kissimmee, FL
Category Customer Service
Job Description
Join Westgate Vacation Villas & Town Center Resort as a Guest Relations Agent to meet and share stories with guests from around the world. Enjoy a flexible work environment and opportunities for career growth.

Requirements

  • Respond promptly to guest inquiries, requests, and concerns.
  • Coordinate and assign bell services for luggage, room changes, and deliveries.
  • Communicate effectively with team members and departments to ensure smooth operations.
  • Stand for long periods of time
  • On many occasions, must be able to withstand prolonged exposure to sunlight.

Benefits

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
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