Guest Relations Representative

The Guest Relations Representative will be responsible for answering, transferring, and providing information to incoming calls, walk-in guests, or vendors. They will also communicate with callers, walk-in guests, and vendors in a professional, friendly, and efficient manner.

What You Will Do

Responsibilities include answering calls, directing calls to the appropriate parties, communicating with guests, monitoring and updating information in the CRM management system, and performing other administrative duties as assigned.

Why It Might Be a Fit

The ideal candidate will possess a pleasant and polite demeanor, the ability to communicate professionally on the telephone, internet, and in person, and experience with multiple phone lines. They will also be able to coordinate activities with other employees and maintain high ethical standards.

Requirements

• Pleasant and polite demeanor
• Ability to communicate professionally on the telephone, internet, and in person
• Experience with multiple phone lines
• Ability to coordinate activities with other employees
• Ability to read and comprehend instruction and information in the English language
• Valid driver's license and safe driving record

Benefits

• Catered lunches on Saturdays
• Tuition reimbursement
• Gym reimbursement