Guest Service Agent - Embassy

EOS
Myrtle Beach, SC
Category Hospitality
Job Description
We are seeking a Guest Service Agent to join our team at the Embassy Suites Myrtle Beach. If you have a friendly smile and hospitality is your strength, we want to talk to you!

Requirements

  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette
  • Resolve guest complaints, ensuring guest satisfaction

Benefits

  • PTO
  • Health Benefit Plans
  • 401(k) & Company Match
  • Life Insurance
  • Maternity/Paternity Leave
  • Educational Assistance
  • Free Lunch
  • Free Health Club Membership
  • Discounted travel program benefits
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