Guest Service Agent - Intern

Caesars Entertainment
Any Location, NV
Category Hospitality
Job Description
Offer guest assistance and customer service to guests checking in and out of the hotel, moving up through various roles, ending in a supervisory role.

Requirements

  • Greets guests in a warm and friendly manner using specialized skills and personalized service.
  • Registers guests into hotel following established procedures, working in coordination with other employees or departments as required to ensure 100% guest satisfaction.
  • Processes payments following established procedures.
  • Informs guests of events, facilities, services and room amenities available at Harrah’s/Caesars Republic.
  • Maintains the cleanliness of Front Desk and surrounding areas
  • Assists guests by attempting to honor special requests for specific accommodations, and presents options when those requests cannot be met.

Benefits

  • Accolades and incentives for professional advancement or personal recognition
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