Guest Service Agent - Steady Extra (Planet Hollywood LV)

Caesars Entertainment
Las Vegas, NV
Category Customer Service
Job Description
As a Guest Service Agent, you will be responsible for completing arrival and departure transactions for guests checking in/out of the hotel, assisting with guest service recovery, and maintaining a professional and courteous attitude towards all guests.

Requirements

  • Process check-in and check-out transactions for guests
  • Assist guests with questions about the city and property
  • Offer assistance with reservations for meals, shows, and other activities when appropriate
  • Maintains a professional and courteous attitude towards all guests
  • Anticipating guests' needs and guest expectations
  • Greet all guests with the proper introduction, and make them feel welcome
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