Guest Service Agent (HGI)

Caesars Entertainment
Council Bluffs, IA
Category Customer Service
Job Description
Role Overview

Assist guests with registration, settling accounts, and providing information throughout their stay.

What You Will Do

Check guests in and out, process cash transactions, and address concerns and questions.

Why It Might Be a Fit

Provide friendly and excellent service, respond to visual and oral signals, and communicate effectively in a noisy environment.

Requirements

  • Ability to stand and maneuver in confined areas
  • Ability to speak clearly and communicate effectively in English
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