Guest Service Agent

Kingston Resorts
Myrtle Beach, SC
Category Hospitality
Job Description
The Guest Service Agent will be responsible for greeting and registering guests, checking guests out, and delivering outstanding guest service and financial profitability. The position is a full-time seasonal position at the Embassy Suites Myrtle Beach.

Requirements

  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Accommodate special requests and designate such in the system following the hotel's standard operating procedures.

Benefits

  • Free Lunch
  • Free Health Club Membership
  • Discounted travel program benefits
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