Guest Service Agent

EOS
Myrtle Beach, SC
Category Hospitality
Job Description
Maintain complete knowledge of hotel operations, scheduled daily activities, and room products. Answer telephone calls, describe room accommodations, and resolve guest complaints. Flexible schedule required, including weekends and holidays.

Requirements

  • Maintain complete knowledge of hotel operations
  • Answer telephone calls within 3 rings
  • Accommodate special requests
  • Resolve guest complaints
  • Perform additional duties as assigned

Benefits

  • PTO
  • Health Benefit Plans
  • 401(k) & Company Match
  • Life Insurance
  • Maternity/Paternity Leave
  • Educational Assistance
  • Free Lunch
  • Free Health Club Membership
  • Discounted travel program benefits
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