Guest Service Agent

Peachtree Group Hospitality Management
Louisville, KY
Category Hospitality
Job Description
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.

Requirements

  • Friendly and professional demeanor
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of brand standards and policies

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid Holidays
  • Paid Time Off
  • 401(k) retirement plan with match
  • Employee Assistance Program
  • Fund
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