Guest Service Agent

Peachtree Group Hospitality Management
Any Location, FL
Category Customer Service
Job Description
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner.

Requirements

  • Assist guests with reservations and requests
  • Anticipate and exceed guest expectations
  • Implement creative solutions to provide exceptional service
  • Comply with brand standards

Benefits

  • Medical, dental, vision, disability, and life insurance
  • Paid Holidays
  • Paid Time Off
  • 401(k) retirement match
  • Employee Assistance Program
  • Fund
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