Role OverviewJoin our welcoming team at The Confluence Hotel, nestled in the historic Rivertown district of Hastings, Minnesota. We are seeking a friendly and professional Guest Service Agent to provide exceptional service to our guests during evening shifts.
What You Will Do
Greet and welcome guests upon arrival, check guests in and out efficiently, respond to guest inquiries, manage reservations, and maintain the cleanliness and organization of the front desk area.
Why It Might Be a Fit
We value our team members and are committed to fostering a positive work environment that encourages growth and development. Join us and be part of a vibrant community that celebrates the rich history of Rivertown Hastings while delivering outstanding guest experiences.
Requirements
- Previous experience in hospitality, customer service, or front desk operations preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- Flexibility to work evening shifts, including weekends and holidays
- Proficiency with computer systems and reservation software
- Professional appearance and positive attitude
- Ability to handle stressful situations with tact and professionalism
Benefits
- 401(k) with Employer Match
- Health Insurance
- Paid Time Off (PTO)
- Employer-Paid Life Insurance
- Voluntary Life Insurance
- Voluntary STD / LTD
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