Guest Service Agent

HHM
Any Location, IN
Category Hospitality
Job Description
Role Overview

Greet, register, and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Perform bookkeeping activities, such as balancing accounts and conducting audits. Ensure overall guest satisfaction.

What You Will Do

Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Compute bills, collect payments, and make change for guests. Respond to guest requests in a timely manner.

Why It Might Be a Fit

Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Competitive wages for full time and part time opportunities. Medical, Dental and Vision Health Insurance. Paid Time Off. 401k Company Match.

Requirements

  • High School diploma or equivalent
  • Previous customer service experience or equivalent training
  • Knowledge of PMS systems

Benefits

  • Competitive wages
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program
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