Guest Service Agent

Peachtree Group Hospitality Management
Franklin, TN
Category Customer Service
Job Description
Role Overview

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner.

What You Will Do

Process check-ins/outs, secure payment, verify and adjust billing, assist guests with reservations and requests.

Why It Might Be a Fit

Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • disability insurance
  • life insurance
  • 401(k) retirement match
  • Paid Holidays
  • Paid Time Off
  • Employee Assistance Program
  • Employee Fund
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