Role OverviewGreet, register, and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Perform various duties such as making reservations, computing bills, and resolving guest complaints.
What You Will Do
Immediately greet guests, register and assign guests to hotel rooms, establish methods of payment, and verify credit. Respond to guest requests in a timely manner and receive and resolve guest complaints.
Why It Might Be a Fit
Previous customer service experience or equivalent training is required. Knowledge of PMS systems is preferred. HHM Hotels offers competitive wages, medical, dental, and vision health insurance, paid time off, and a 401k company match.
Requirements
- High School diploma or equivalent
- Previous customer service experience or equivalent training
- Knowledge of PMS systems (preferred)
Benefits
- Competitive wages
- Medical, dental, and vision health insurance
- Paid time off
- 401k company match
- Daily pay
- Free basic life insurance
- 24/7 access to TELUS Health
- Travel discounts
- Commuter transit and commuter parking benefits
- Employee assistance and wellness program
- Educational/professional development
- Referral bonus program
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