Role OverviewThe Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner.
What You Will Do
Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Why It Might Be a Fit
This position requires a friendly, professional, and timely manner, with a focus on guest satisfaction and brand standards.
Requirements
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Fund
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