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Guest Service Agent
Stonebridge Companies
Boston, MA
Category
Customer Service
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Job Description
Guest Service Agent role at Residence Inn - Fenway in Boston, Massachusetts, responsible for checking guests in and out, handling reservations, and providing excellent customer service.
Requirements
Operate the front desk according to standard operating procedures and with exceptional guest service
Maintain accurate cash sheet and balance the cash drawer
Respond to requests for service and assistance, and solicit customer feedback to improve service
Benefits
Medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks
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