Role OverviewAs a Guest Service Attendant, you will create the first impression for our guests upon arrival. Your primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. You will work in an environment that demands exceptional performance and offers great rewards.
What You Will Do
You will assist passengers during the loading and unloading process, provide basic hotel information and orientations, and escort arriving guests. You will also work cohesively with co-workers as part of a team and prioritize and organize tasks to meet guest service needs.
Why It Might Be a Fit
You will be a good fit if you can instill a calm, organized approach in stressful situations, maintain confidentiality of guest information, and foster strong relationships with team members. You will also be able to work in a fast-paced environment and prioritize tasks to meet guest service needs.
Requirements
- High school graduate or equivalent vocational training certificate
- Compute basic arithmetic
- Fluency in English both verbally and non-verbally
- Provide legible communication and directions
- Valid NC Driver's License
- Clean driving record
Benefits
- 6 Free room nights after 90 days of service
- Discounted and Friends & Family Room Rates upon hire
- 401K with company match
- Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
- Tuition Reimbursement
- 50% discount in Crossroads
- 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
- Employee Stock Purchase Plan
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
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