Role OverviewAs a Guest Service Coordinator, you will play a vital role in providing exceptional customer service and ensuring smooth operations for our guests and clients in a fast-paced, aviation environment.
What You Will Do
You will be responsible for coordinating various aspects of guest services, including aircraft arrival and departure logistics, passenger assistance, concierge services, and administrative tasks.
Why It Might Be a Fit
You will have the opportunity to work with VIPs, executives, and high-profile clientele, and to develop strong relationships with customers to provide personalized service.
Requirements
- High School Diploma or equivalent
- Proven experience in customer service
- Exceptional interpersonal and communication skills with a customer-centric approach
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment
- Proficiency in using computer systems, reservation software, and MS Office Suite
- Ability to remain calm and composed under pressure while maintaining a high level of professionalism
- Ability to work nights, weekends, and holidays as assigned
- Ability to pass a pre-employment drug screen
- Valid driver’s license
Benefits
- $20-$22/hr. DOE
- Company paid medical, dental, vision, and life insurance
- 401(k) with 6% company match
- 2 weeks of PTO that starts accruing on your first day
- Company sponsored events and gatherings
- Supportive leadership
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