Guest Service Manager

WLEEFLOWERS
Any Location, SC
Category Customer Service
Job Description
Role Overview

Come grow with grocery at Kj’s Market! We’re not like other grocery stores – We Create Smiles! Plus, we’re family-owned and based in the Carolinas since 1922! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment – We need YOU!

What You Will Do

Observe, evaluate, and coach hosts to deliver friendly, superior customer service which focuses on show. Maintain measurement plans and reports to evaluate host, financial and operational effectiveness.

Why It Might Be a Fit

Strong communication and partnering skills. Knowledge and application of operations within a retail environment. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

Requirements

  • Strong communication and partnering skills
  • Knowledge and application of operations within a retail environment
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
  • Leadership experience with direct reports
  • Ability to read and understand information and direction
  • Ability to work well with others
  • Ability to lift 25 lbs. occasionally and 15 lbs. constantly
  • Must be at least 18 years old
  • Ability to stand for extended periods of time
  • Demonstrate successful use of math skills
  • Ability to work well with computers
  • Knowledge of Front End operations
  • Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week

Benefits

  • Weekly Pay
  • Paid Time Off
  • Medical, Dental, Vision
  • Short & Long-Term Disability
  • Employee Assistance Program
  • RETIREMENT
  • 100% Company Funded Pension
  • 401K
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