Role OverviewJoin IGA Southeast as a Guest Service Manager, where you can create smiles, share your hometown pride, and grow in a fast-paced environment. You will be responsible for delivering friendly, superior customer service, maintaining measurement plans, and conducting training needs assessments.
What You Will Do
Your day-to-day responsibilities will include observing and evaluating hosts, maintaining measurement plans, conducting training needs assessments, delivering on-the-job training, and managing the hiring process. You will also work with the store management team to ensure interviewing, onboarding, and training processes follow established guidelines.
Why It Might Be a Fit
We are looking for a candidate with strong communication and partnering skills, knowledge of operations within a retail environment, and demonstrated ability to learn multiple tasks and technical requirements. You should be able to work well with others, lift 25 lbs occasionally and 15 lbs constantly, and stand for extended periods of time.
Requirements
- Strong communication and partnering skills
- Knowledge and application of operations within a retail environment
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- Knowledge and application of the principles of differentiated learning
- Leadership experience with direct reports
- Ability to read and understand information and direction
- Ability to work well with others
- Ability to lift 25 lbs occasionally and 15 lbs constantly
- Must be at least 18 years old
- Ability to stand for extended periods of time
- Demonstrate successful use of math skills
- Ability to work well with computers
- Knowledge of Front End operations
- Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week
Benefits
- Weekly Pay
- Paid Time Off
- Medical, Dental, Vision
- Short & Long-Term Disability
- Employee Assistance Program
- RETIREMENT
- 100% Company Funded Pension
- 401K
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