Role OverviewAs the Guest Service Manager, you will lead the team in directing members, curating the guest experience, onboarding of new team members, and other operational processes. This is a fast-paced position that requires efficiency and effectiveness to drive results.
What You Will Do
Greet guests, assist them in a friendly manner, and provide accurate and timely service. Support accurate inventories and sales reporting, manage front end performance, and engage team members in excellent guest service.
Why It Might Be a Fit
You will be responsible for coordinating onboarding and initial training of newly hired team members, supporting team member engagement activities, and managing guest flow to ensure an outstanding shopping experience.
Requirements
- 3 years of management experience in the retail, restaurant, or hospitality field
- 5 years of related management experience
- Working knowledge of Microsoft Office
- Must be at least 18 years of age
Benefits
- Team Member discount of 30%
- Early Earn Wage Access
- 401K contribution and company match
- Financial Wellness Program
- Personal time off and additional time off purchase plans
- Medical, Dental, Vision, Disability, and Life Insurance
- Discounts on pet insurance, daycare, event tickets, and many more
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